Right to Repair

The Housing (Scotland) Act 2001 gives you, as a tenant, the right to have small urgent repairs carried out by your landlord within a given timescale. The Right to Repairs scheme covers certain repairs up to the value of £350.

If we do not carry out the repair within the time limit set, you may be entitled to compensation. If you fail to give access or miss your appointment we will cancel your Right to Repair.

When you first report your repair our Repairs and Maintenance team will:

  • Tell you if your repair is covered by the Right to Repair Scheme.
  • Explain your rights under the Right to Repair Scheme
  • Tell you the date by which the repair should be completed.

In some cases, we might need to inspect the repair to find out if it is a qualifying repair or not.

There may be exceptional circumstances beyond our control which make it impossible to complete the repair within the time allowed. In these circumstances, we will notify you of a time extension for the repair to be completed. Learn more about the Right to Repair here.